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Current Incident Trackers

Dedicated server IP renumbering

Created: 27 August 2010, 10:26
Last Updated: 27 August 2010, 10:27

As communicated we are undergoing changes to the IP addresses which are used for some of our dedicated server customers.
Please see emails that have been sent with reference to the replacement IP addresses.

The following articles will help with any changes that have to be made :
Windows: http://donhost-support.co.uk/support/answers/updating-your-dedicated-windows-server-ip-address-to-your-new-ip-details-1967/
Linux: http://donhost-support.co.uk/support/answers/updating-your-dedicated-linux-server-ip-address-to-your-new-ip-details-1968/

You have to check all domains to ensure they are resolving to the new IP addresses as well as any DNS settings are answering correctly.

Any scripts that you have which connect out or to your system may require updating, including any payment gateways that you use.

Services running on your server such as email, web and spam filtering should be setup to use the new IP addresses.

Firewalls and security policies need to be updated.